Terms of Trade

The following terms of trade apply:





Terms of payment are paid upon completion of work unless otherwise arranged in advance and confirmed in writing by Back up in a Box.

We reserve the right to require either security or payment in advance before any service.






If you fail to make a payment by the due date you shall be liable to pay us a $25.00 administration fee that will be automatically charged to your account.  In addition, the following applies:

(a) Default interest on the amount outstanding calculated at 10% per month and shall accrue after as well as before judgement.

(b) All expenses, including collection costs from obtaining the services of a debt collection company and/or legal fees in relation to any overdue amount, will be added to your account and you as the client are liable for its payment.






Any instructions received by the Supplier from the Client for the supply of goods and or services shall constitute acceptance of the terms & conditions contained herein.






Delivery shall be deemed to be completed upon receipt of the goods and /or services by the Client. The Property of the goods remains with the Supplier until they have been paid for in full as per the terms set out in the Order or Invoice. If the Client fails to pay for the goods, the Supplier may enter and recover possession of the goods at any site owned, possessed or controlled by the Client and the Client agrees that the Supplier has irrevocable licence to do so.






Back up in a Box will take all due care with the Client’s equipment. However, they will not accept responsibility for any loss or damage of the equipment, including data, while in their care. It is recommended you backup all data before sending any equipment, as it may need to be modified or formatted in your storage device. The Client is responsible for any data loss, restoration of data or re-loading of software during the service or transit times of the system.

The Client agrees to pay for any diagnostic work, even if it does not result in a repair or service being carried out. Any concerns with the service provided will lead to the Client notifying the Supplier in writing, within 7 days of completion.

The Supplier will accept the return of non-faulty goods at their discretion. No goods can be returned without the original invoice. Goods will only be credited to the Client’s account if returned in the same condition as initially received from the Supplier and within 14 days of the initial delivery. The Supplier reserves the right to apply a minimum stocking fee of 10% of the invoiced value of the product.






6.1 The Client permits the Supplier to collect, use and retain information concerning the Client, for the purpose of assessing the Client’s creditworthiness or to enforce any rights under this contract.

6.2 The Client permits the Supplier to disclose information obtained to any person for the purposes set out in 6.1.

6.3 The Supplier advises that any passwords supplied should be updated on completion of the Service.






7.1 The Client agrees that the provisions herein constitute a Security Interest in Personal Property (as those terms defined in the Personal Property Securities Act 1999 (“PPSA”)) in respect of which the Supplier may register a financing statement on the Personal Property Securities Register.

7.2 The Client hereby waives its rights contained in sections 116,119,120(2), 121,125,126,127,129,131 and 132 of the PPSA.






There is a storage charge of $10 per week per computer/HDD/printer not collected within 14 days of the original invoice date. Any property left with the Supplier for 30 days or more will be disposed of, at this time the Supplier shall have no liability to the Client or any third party.



“Supplier” means Back up in a Box

“Client” means the person, authorised agent or legal entity described in the application, or stated on the invoice or order form/ quote, buying services from Back up in a Box

“Services” shall mean all services supplied by the Supplier to the Client and includes any recommendations & advice.

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